Policies

Order Acceptance  

All orders placed through this website are subject to acceptance.  

We reserve the right to refuse or cancel any order at our discretion, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Pricing  

All prices are listed in USD and are subject to change without notice.  

Applicable sales tax will be added where required by law.

Order Cancellation  

Once an order has been placed, it may not be cancelled if production has begun.  

We reserve the right to cancel any order at our discretion. In such cases, a full refund will be issued to the original method of payment.

Product Information  

We strive to ensure all product descriptions and images are as accurate as possible.  

Due to the nature of fine jewelry and variations in display settings, slight differences in color, size, or appearance may occur.

Damaged Items  

Please inspect your order upon delivery.  

If your item arrives damaged, you must contact us within 48 hours of delivery with clear photos.  

We will review the case and assist accordingly.

Returns  

All sales are final.  

Due to the made-to-order and curated nature of our pieces, we do not offer refunds or returns.

Repairs  

We are happy to assist with repairs when possible.  

Repair services are subject to evaluation and fees depending on the nature of the damage.  

Please contact us with details and photos to initiate a repair request.


For any questions, please contact us at: 
hello@noytawiljewelry.com