Effective Date: August 2026
Welcome to Noy Tawil Jewelry. By accessing or using our website, placing an order, or purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. GENERAL INFORMATION
This website is owned and operated by Noy Tawil Jewelry LLC (“Noy Tawil Jewelry,” “we,” “our,” or “us”).
By using this website, you agree to use its content and services only for lawful, personal purposes and in accordance with these Terms & Conditions.
2. USE OF WEBSITE
By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.
You agree not to misuse the website, interfere with its operation or security, attempt to gain unauthorized access to any part of the website, or use its content for unauthorized commercial purposes.
3. PRODUCTS & MADE-TO-ORDER PIECES
Unless otherwise stated on the individual product page, Noy Tawil pieces are made to order.
Production typically takes approximately 2–5 weeks. Production timelines are estimates and may vary depending on the design, stone availability, sizing, customization, or other circumstances involved in creating your piece.
We reserve the right to modify or discontinue products or limit availability at any time.
4. PRODUCT INFORMATION & VARIATIONS
We make every effort to provide accurate product descriptions, specifications, measurements, and imagery.
Because each Noy Tawil piece is individually made, subtle variations may occur from piece to piece, including minor differences in stone size, shape, color, tone, placement, and total carat weight.
Natural diamonds and gemstones are inherently unique. Variations in color, inclusions, pattern, and other natural characteristics are part of the individual character of each stone and are not considered defects.
Product imagery is intended to represent the overall design and appearance of each piece. Photography, lighting, screen settings, scale, and digital representation may affect how colors, proportions, and details appear online.
Certain product images may include digitally generated, digitally enhanced, rendered, or AI-assisted imagery for illustrative purposes. Such imagery is intended to communicate the overall design, proportions, styling, and appearance of the piece and may not reflect every physical detail of the finished product with absolute precision.
The product specifications, materials, stone details, measurements, and other information stated on the applicable product page govern the item purchased.
Any variations will remain consistent with the overall design and specifications described on the applicable product page.
If a particular stone characteristic, color, clarity, proportion, or other detail is important to you, please contact us at hello@noytawiljewelry.com before placing your order.
5. PRICING & PAYMENT
All prices displayed on our website are in USD, unless otherwise stated, and are subject to change without notice.
Applicable sales tax will be calculated at checkout where required.
The price applicable to an order is the price confirmed at the time the order is successfully placed. Subsequent changes in pricing will not affect previously confirmed orders.
Payments are processed through authorized third-party payment providers. Noy Tawil Jewelry is not responsible for delays, currency conversion fees, bank charges, or processing errors caused by financial institutions or third-party payment systems.
6. ORDER ACCEPTANCE & CANCELLATION
All orders are subject to acceptance by Noy Tawil Jewelry.
We reserve the right to refuse or cancel an order due to circumstances including product or material availability, errors in pricing or product information, payment issues, suspected fraudulent activity, or other circumstances that prevent us from fulfilling the order as intended.
If we cancel an order after payment has been processed, a refund will be issued to the original method of payment.
Payment processing fees are non-refundable where permitted by applicable law. If a customer requests cancellation or reprocessing after payment has been captured, any non-refundable payment processing fees may be deducted from the refund.
Customer cancellation requests must be submitted within 4 hours of placing an order. We will do our best to accommodate requests received within this window; however, cancellation cannot be guaranteed if production has already begun.
Once production has begun, an order cannot be cancelled or refunded.
7. CUSTOM & BESPOKE ORDERS
Custom, bespoke, personalized, engraved, specially sized, or otherwise modified pieces are created specifically according to the customer's requested specifications and are final sale.
Customers are responsible for carefully reviewing and approving all applicable details, including sizing, materials, stones, engraving, design specifications, and other customizations prior to production.
Once specifications have been approved and production has begun, changes may not be possible. Any changes that can be accommodated may result in additional charges and extended production time.
8. SHIPPING & DELIVERY
We offer domestic and international shipping through trusted carriers.
Delivery times may vary depending on production timelines, destination, carrier operations, and customs processing.
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the recipient.
All customs information and shipment values will be declared accurately in accordance with applicable customs requirements.
We are not responsible for carrier or customs delays or other delivery delays caused by circumstances outside of our reasonable control.
For complete information regarding shipping, insurance, tracking, and delivery, please refer to our Shipping & Delivery Policy.
9. RETURNS & EXCHANGES
Because our pieces are made to order, all sales are final and are not eligible for return, exchange, or refund except where otherwise required by applicable law.
If an item arrives damaged or incorrect, please contact us within 48 hours of delivery.
Please refer to our Returns & Exchanges Policy for complete details.
10. WARRANTY, REPAIRS & RESIZING
Noy Tawil Jewelry offers a 6-month warranty against manufacturing defects from the date of delivery.
The warranty does not cover normal wear and tear, scratches, dents, accidental damage, improper care, loss or theft, damage caused by impact, or alterations or repairs performed by a third party.
Repairs, resizing, and other servicing outside of covered manufacturing defects may be available for an additional fee depending on the piece and work required.
Please contact hello@noytawiljewelry.com for assistance.
11. CUSTOMER INFORMATION
Customers are responsible for ensuring that all information submitted when placing an order is complete and accurate, including shipping information, contact details, sizing, engraving, customization, and other order specifications.
Noy Tawil Jewelry is not responsible for issues resulting from incorrect information supplied by the customer.
If you discover an error after placing an order, please contact us as soon as possible.
12. INTELLECTUAL PROPERTY
Unless otherwise indicated, all website content created by or for Noy Tawil Jewelry, including photographs, graphics, logos, text, branding, layouts, and other original content, is owned by, licensed to, or otherwise lawfully used by Noy Tawil Jewelry and is protected by applicable intellectual property laws.
Certain jewelry products offered on this website may be sourced from third-party designers, manufacturers, or suppliers. Intellectual property rights in those product designs, where applicable, may belong to the respective third parties.
Jewelry designs that are original to, exclusively developed for, or otherwise owned by Noy Tawil Jewelry remain the intellectual property of Noy Tawil Jewelry to the extent protected by applicable law.
No website content owned by or licensed to Noy Tawil Jewelry may be copied, reproduced, distributed, modified, used commercially, or otherwise exploited without prior written permission.
Nothing on this website should be interpreted as transferring any intellectual property rights to the customer or any third party.
13. PRIVACY
Your use of this website and the information you provide to us are also subject to our Privacy Policy.
Please review our Privacy Policy for information regarding how personal information is collected, used, and protected.
14. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Noy Tawil Jewelry will not be liable for indirect, incidental, special, or consequential damages arising from the use of this website, our services, or our products.
Fine jewelry is subject to natural wear over time. Customers are responsible for using and caring for their jewelry appropriately and following applicable care instructions.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded under applicable law.
15. CHANGES TO THESE TERMS
We reserve the right to modify or update these Terms & Conditions from time to time.
Any changes will become effective when the updated Terms & Conditions are posted on this website. The Terms applicable to an order are those in effect at the time the order is placed.
16. CONTACT
If you have any questions regarding these Terms & Conditions, please contact us at:
Noy Tawil Jewelry LLC
hello@noytawiljewelry.com
Accessibility Statement
Noy Tawil Jewelry is committed to making our website accessible and user-friendly for everyone, including people with disabilities.
We are continually working to improve the accessibility and usability of our website and aim to follow generally recognized accessibility standards, including the Web Content Accessibility Guidelines (WCAG).
If you experience any difficulty accessing any part of our website, placing an order, or obtaining information about our products or services, please contact us at hello@noytawiljewelry.com. We will be happy to assist you and provide the information, product, or service you are seeking through an alternative method where possible.
We welcome feedback and are committed to continually improving the accessibility of our digital experience.