How long will my order take to arrive?
Each piece is thoughtfully curated or made to order.
- Ready-to-ship items are dispatched within 2–4 business days
- Made-to-order pieces require approximately 2–5 weeks
Once your order is ready, shipping typically takes 2–5 business days within the U.S.
You will receive tracking details as soon as your order ships.
Do you ship internationally?
Yes, we offer fully insured international shipping to select destinations.
Please note that customs duties and taxes may apply and are the responsibility of the recipient.
I need my order urgently — is that possible?
We always do our best to accommodate special requests when possible.
Please contact us before placing your order and we’ll do everything we can to make it happen.
Is my order insured?
Yes. All orders are fully insured and may require a signature upon delivery to ensure safe arrival.
Do you offer warranty?
We offer a 6-month warranty covering manufacturing faults.
This does not include normal wear and tear, accidental damage, or misuse.
If you experience an issue, please contact us with photos and we’ll guide you through the next steps.
Repairs
We are happy to assist with repairs even outside the warranty period, subject to evaluation and cost.
For any questions, please contact us at:
hello@noytawiljewelry.com